Reference

How q990d Handles Your Personal Data

This Privacy Policy explains exactly what data q990d collects when you open an account or use our lobby, how we store it, and what choices you have over…

Clear data collection termsYour right to access and deleteIndia-specific jurisdiction framingSecure account data storageDirect contact for privacy requests

Explore The Lobby Read FAQ

What This Policy Covers and Why

q990d Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

q990d collects the personal data you provide when creating your account — name, email address, phone number and payment identifiers such as your UPI handle, Paytm registered number or PhonePe account details. We also collect technical data automatically: your device type, IP address, browser, and session

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activity. This data is used to operate your account, process withdrawals, verify identity and communicate with you about your account status. We do not sell your data to third parties. Access to our platform depends on local law and is available only where local law permits.
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Data you submit through UPI, Paytm or PhonePe payment flows is handled under the terms of those payment providers in addition to this policy.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us With a Privacy Request

Email Privacy Desk Send a written privacy request — data access, correction or deletion — to our dedicated privacy email. We acknowledge requests within two business days and aim to resolve within 30 days.

Live Chat Support Open the live chat from inside your account to speak with a support agent about your data. Agents can escalate to the privacy team immediately for account-linked queries.

Postal Address For formal written requests or regulatory correspondence, you may contact our registered address. Include your account email and the nature of the privacy matter so we can route it correctly.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Every layer of our data handling — from the moment you enter your UPI details to how long we retain your account history — follows a documented internal…

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you…

Account Security

Your account credentials are stored using one-way hashing. Payment data passed through UPI, Paytm or PhonePe is never stored on…

Data Retention

We keep account data for as long as your account is active and for a period after closure as required…

Third-Party Access

Only service providers essential to platform operation — payment processors, identity verification partners, fraud detection tools — receive any portion…

Your Right to Access

You may request a copy of the personal data we hold about your account at any time.

Policy Change Notification

When this Privacy Policy changes materially, we notify you via the email address on your account before the change takes…

Common Questions About Your Data at q990d

If something in the policy above was unclear, these questions cover the scenarios our account holders ask about most. For anything not listed here, reach us through one of the contact paths in the section above.

We collect your name, email address, phone number and, when you make a deposit or withdrawal, payment identifiers such as your UPI handle or Paytm number. We also log device type and session data automatically for security purposes.

We do not store your full UPI or Paytm credentials. We retain only a tokenised reference that links a transaction to your account. Raw payment credentials are handled entirely within the UPI or Paytm infrastructure, not on our servers.

Yes. Email our privacy desk or raise the request through live chat. We will compile a readable export of your account data and send it to your registered email within the timeframe required by applicable Indian data protection law.

Send a deletion request to our privacy email with your account email address included. We will process it after verifying your identity. Note that some data may be retained for the period required by law before full deletion is completed.

No. We do not sell or share your data with advertisers or data brokers. Third-party access is limited to payment processors, fraud detection services and identity verification partners, each receiving only the data they need to function.

We will send a notification to the email address registered on your account before any material change takes effect. The 'last updated' date at the top of this page always reflects when the current version was published.

Contact our privacy desk by email or through live chat in your account. If you are not satisfied with our response, you may escalate to the relevant Indian data protection authority as permitted under applicable law.

How q990d Handles Your Personal Data

Reach Us With a Privacy Request

How We Protect and Manage Your Information

Cookie Usage

Account Security

Data Retention

Third-Party Access

Your Right to Access

Policy Change Notification

Common Questions About Your Data at q990d

01 What personal data does q990d collect when I open an account?

02 How is my UPI or Paytm payment data stored?

03 Can I request a copy of all the data q990d holds about me?

04 How do I ask q990d to delete my personal data?

05 Does q990d share my data with advertisers or data brokers?

06 How will I know if this Privacy Policy changes?

07 Who do I contact if I believe my privacy rights have been violated?

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